Website Accessibility

We endeavour to ensure that our services are accessible to people with disabilities. The following list includes some tips  to help optimize your computer and browser and give you more access to the assistance you are looking for.

Visual Assistance: ​If you are having difficulty viewing web pages, this guides, referenced by the ada.gov website will assistance you customize your particular web browser and computer to attain the best results.

• Use the keyboard to navigate screens
• Magnify your screen
• Change background and text colors
• Make your mouse pointer more visible (Windows only)

For more information – www.ssa.gov

Audio Assistance – Closed captioning

Closed captioning allows you to follow the video by displaying the words on the screen as they are spoken in the video. The term “Closed” indicates that the captions are not visible unless they are activated by the user.

Learn how to turn captioning on and off for YouTube by clicking here.

BrowseAloud

BrowseAloud helps website visitors who require online reading support. BrowseAloud reads website content out loud, highlighting each word as it is spoken in a high quality, human-sounding voice that can help people with learning disabilities, English as a second language, and mild visual impairments:

• Download BrowseAloud
• BrowseAloud Technical Assistance

Increase Text Size

To increase text size in most web browsers simply hold down the Ctrl key (Command key on a Macintosh) and press the + (plus) key to increase text size or – (minus) key to reduce text size.

Contact Us

If you need additional help after reading these tips, please feel free to call us for more assistance.